Returns & Exchanges
At Matilda Education, we want you to be completely satisfied with your purchase. If your fashion pieces aren't quite right, you can return unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all boutique tags and labels remain attached and intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund is fully processed.